Frequently Asked Questions
000bet FAQ — All Your Questions Answered in One Place
From opening an account to withdrawing money via bKash — find detailed answers to all your questions about 000bet right here.
Welcome to 000bet! This FAQ page has been created to answer the most common questions from players in Bangladesh. Below you will find detailed information on opening an account, depositing and withdrawing money via bKash or Nagad, welcome bonus terms, cricket betting rules, security, and more. If you cannot find an answer to your question, contact our 24/7 live chat support.
Account and Registration
Opening an account on 000bet is very simple. Go to the 000bet Login page and enter your mobile number, password, and the required details. Once registration is complete, you can access your dashboard right away. The whole process takes just a few minutes, and the support team is ready to help with any issues.
000bet is only for people aged 21 and above. Minors are strictly prohibited from opening an account. To verify age, we may request a national ID or other documents when needed. Responsible gaming is our top priority.
No, each player may only hold one account. Creating multiple accounts is a violation of our rules and may result in the permanent closure of those accounts. If you have an issue with your existing account, contact the support team via live chat.
On the login page, select the "Forgot your password?" option. Enter your registered mobile number or email and a verification code will be sent to you. Use the code to set a new password. If you have trouble, email [email protected] or reach out via live chat.
Yes, 000bet is fully mobile-friendly. Visit 000bet.lat directly from any Android or iOS smartphone browser and log in. No separate app download is needed — you get the full experience in your mobile browser.
Deposits and Withdrawals
000bet currently supports easy deposits via bKash, Nagad, and Rocket. These three methods are the most popular mobile banking services in Bangladesh, so you can transact quickly and securely from anywhere.
Money deposited via bKash is usually credited to your 000bet account instantly. Depending on the deposit amount and network conditions, it may occasionally take a few minutes. If the deposit does not arrive, make sure to save the transaction ID and report it via live chat.
The minimum deposit on 000bet is ৳100 and the minimum withdrawal is ৳500. This applies to all three methods — bKash, Nagad, and Rocket. The low minimum deposit makes it easy for new players to get started.
Withdrawals from 000bet to Nagad are generally completed within 1 hour. We treat fast payment processing as a top priority. Occasionally the verification process may add a little extra time. Contact support for any delays.
000bet itself does not charge any transaction fees. However, bKash, Nagad, or Rocket may apply their standard service charges according to their own terms. Check the charges in your mobile banking app before sending money.
Log in to your 000bet account, go to the withdrawal section, select Rocket, and enter your Rocket number and the amount. Once confirmed, processing will begin and the money will reach your Rocket account within 1 hour. Remember the minimum withdrawal is ৳500.
Games and How to Play
In the 000bet cricket betting section you will find BPL along with many other local and international tournament matches. Before a match starts, various betting options are available — such as match winner, toss, top-scoring team, and more. You need a sufficient balance in your account and must confirm your bet before the match begins.
Yes, 000bet's live casino games run fully on mobile browsers. Live table games from providers including Evolution Gaming and Ezugi can be enjoyed without interruption on mobile. A stable internet connection is recommended for the best experience.
RTP, or Return to Player, is the theoretical percentage of money that a game returns to players over time. A higher RTP means a comparatively better chance of returns over the long run. Keep in mind that RTP is a mathematical average — results in any individual session can vary and game outcomes are never guaranteed.
Volatility, or variance, is the balance between how often and how much you can win in a slot game. High-volatility games pay out less frequently but the rewards are larger when you do win. Low-volatility games pay out more often but in smaller amounts. Choose a game that suits your preference and balance.
Yes, 000bet only uses games from reputable providers such as Pragmatic Play, PG Soft, JILI, and Spribe. The games from these providers use Random Number Generator (RNG) technology, which ensures completely unbiased results. Fair play is the foundation of our platform.
In the 000bet cricket betting section, in-play betting is available for the T20 World Cup and other major tournaments. Odds update in real time during a match, so you can make decisions based on how the game is unfolding. Visit the cricket page to see available markets and odds.
Bonuses and Promotions
When you open a new account on 000bet and make your first deposit, you will receive a 100% welcome bonus — up to a maximum of ৳5,000. For example, if you deposit ৳1,000 you will receive an additional ৳1,000 as a bonus, giving you a total balance of ৳2,000. The bonus balance is credited directly to your account.
000bet's welcome bonus comes with a 15x wagering requirement. This means you need to place bets totalling 15 times the bonus amount before you can withdraw it. For example, if you receive a ৳1,000 bonus, you need to wager a total of ৳15,000 before withdrawing. Different games may contribute differently to wagering.
If you deposit ৳12,000 you will receive the maximum bonus of ৳5,000 (because the bonus cap is ৳5,000), giving you a total balance of ৳17,000. Even though the deposit amount is higher, the bonus is always capped at ৳5,000. To get the most out of the bonus, depositing ৳5,000 or close to it is the most effective approach.
000bet's VIP program has four levels — Bronze, Silver, Gold, and Platinum. By playing and betting regularly you can gradually move up to higher levels. At the Bronze level you receive up to 0.2% weekly cashback, Silver gives 0.4%, Gold gives 0.6%, and Platinum gives 0.8% cashback.
Yes, each bonus has a set expiry period. If the wagering requirement is not met within that period, the bonus may be cancelled. The expiry countdown starts from the time the bonus is activated. Contact our live chat support to find out the latest bonus terms and expiry dates.
Security and Responsible Gaming
000bet uses SSL encryption technology to keep all personal and financial information secure. Your data is never shared with third parties. Read our Privacy Policy page for full details on our security measures and how your data is used.
If you feel that gambling is getting out of your control, visit our Responsible Gaming page and use the self-exclusion feature. You can also set deposit limits or game session limits. Our 24/7 support team is always ready to help with this.
Self-exclusion is a tool that lets you pause gaming on your 000bet account for a set period or permanently. To use this feature, go to the Responsible Gaming page or let us know via live chat. Once self-exclusion is active, no deposits or betting will be possible during that period.
You can reach 000bet in two ways: through the website's live chat (24/7 support available in Bengali) or by email at [email protected]. Our support team is available around the clock to answer any questions.
000bet is only for people aged 21 and above. We follow an age verification process to protect minors. If there are any minor members in your household, it is recommended that you use parental control software on your device to prevent them from accessing this platform.
On 000bet you can set daily, weekly, or monthly deposit limits to help you play within a set budget. You can also set time limits on game sessions. Play responsibly — play for entertainment, not as a source of income.
Still have questions?
If you did not find an answer in our FAQ, no need to worry. The 000bet 24/7 live chat support team is always ready to answer any of your questions in Bengali.
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